Privacy Policy

Introduction

TESSONOHAIRDRYER respects your privacy and is committed to handling your personal information in a responsible and transparent manner. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and how customers can contact us regarding privacy-related questions.

By visiting our website, placing an order, or contacting us for support, you agree to the practices described in this Privacy Policy.


Information We Collect

When you visit our website, place an order, or contact our customer service team, we may collect the following types of information:

Full name

Email address

Phone number

Shipping address

Billing address

Order details

Purchase history

Customer service messages

Payment-related information processed through PayPal

Website usage information, such as IP address, browser type, device information, pages visited, and cookies

We collect this information to process orders, provide customer support, improve website functionality, and maintain normal business operations.

TESSONOHAIRDRYER does not directly store customers’ complete credit or debit card details. Payment information is processed through PayPal checkout.


How We Use Your Information

We may use the information we collect for the following purposes:

To process and fulfill orders

To send order confirmations and shipping updates

To respond to customer questions or service requests

To handle returns, refunds, or order-related issues

To improve website performance and customer experience

To help detect and prevent fraudulent or unauthorized activity

To comply with applicable legal or business requirements

We do not sell or rent customers’ personal information.


How Information May Be Shared

We may share necessary information with trusted service providers that help us operate our website and complete customer orders. These may include:

Payment processors, such as PayPal

Shipping and logistics providers

Website hosting or technical service providers

Customer support or order management tools

These service providers are only given the information needed to perform their services. We may also disclose information if required by law, legal process, or to protect our rights and business operations.


Payment Information

TESSONOHAIRDRYER currently accepts payment through PayPal. Payment details are processed through PayPal checkout. We do not directly store complete card information on our website.

Customers should review PayPal’s own privacy policy and terms for information about how PayPal handles payment data.


Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support normal website functions, remember shopping cart information, understand website performance, and improve the browsing experience.

Cookies may collect information such as browser type, device information, IP address, pages visited, and general website activity.

You may disable cookies through your browser settings. Please note that some website features, such as shopping cart functions or checkout-related features, may not work properly if cookies are disabled.


Data Security

We use reasonable technical and organizational measures to help protect personal information during normal website operations. Our website uses SSL encryption to help protect information transmitted during browsing and checkout.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure. Customers should also take care to protect their account information and contact us if they believe their information may have been used without authorization.


Data Retention

We retain personal information only for as long as reasonably necessary to complete the purposes described in this Privacy Policy, including order processing, customer service, accounting, fraud prevention, and legal or business record requirements.

When information is no longer needed, we will delete, anonymize, or securely store it according to our normal business practices.


Children’s Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.


Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business requirements.

You may also contact us if you want to update your contact information, ask questions about your order data, or request that we stop sending non-essential communications.

To submit a privacy-related request, please contact us at:

Email: service@tessonohairdryer.store


Legal Compliance

TESSONOHAIRDRYER handles personal information in accordance with applicable privacy and consumer protection requirements. If legal requirements apply to a specific request, we will review and respond according to the relevant rules.


Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices. Any updates will be posted on this page with the revised effective date.

Customers are encouraged to review this Privacy Policy periodically.


Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: service@tessonohairdryer.store

Phone: +1 (208) 944-6954

Company Name: Hebi Piaoyu Trading Co., Ltd.

Office Address: Room 3-24, 3rd Floor, Comprehensive Building, Pacific Technology Park, Intersection of Qihe Road & Taishan Road, Liyang Road Subdistrict, Qibin District, Hebi City, Henan Province, China

Customer Service Hours: Monday–Friday, 10AM–6PM EST